Professor Carolyn Axtell
PhD, MSc, BSc (Hons)
Management School
Professor of Work Psychology
+44 114 222 3267
Full contact details
Management School
Room B027
91Ö±²¥ University Management School
Conduit Road
91Ö±²¥
S10 1FL
- Profile
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Carolyn Axtell is a Professor at the Institute of Work Psychology. Her areas of expertise are: virtual/remote working; the impact of new technology on work; employee well-being; the organisation of work/job design.
She gained a PhD in Work Psychology from the University of 91Ö±²¥, after completing an MSc in Occupational Psychology which she also studied at the University of 91Ö±²¥.
Carolyn completed her BSc (Hons) in Psychology at the University of Hertfordshire. She is a Chartered Occupational Psychologist and a member of British Psychological Society (Division of Occupational Psychology).
- Publications
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Books
- Work Psychology: Understanding Human Behaviour in the Workplace. Pearson.
- Work Psychology: Understanding Human Behaviour in the Workplace. Pearson.
Journal articles
- . Scandinavian Journal of Work and Organizational Psychology, 8(1).
- . Journal of Safety Research.
- . Journal of Management.
- . International Journal of Workplace Health Management, 15(6), 694-710.
- . Applied Psychology, 71(3), 1058-1081.
- . International Journal of Environmental Research and Public Health, 18(16).
- . Safety Science, 131.
- . Team Performance Management, 26(1/2), 1-15.
- . Social Sciences, 8(12).
- . Academy of Management Proceedings, 2019(1), 10956-10956.
- . Journal of Work and Organizational Psychology, 34(2), 113-121.
- . Social Sciences, 6(4).
- . International Journal of Human Resource Management, 28(7), 945-972.
- . Work and Stress, 30(4), 293-317.
- Revisiting group-based technology adoption as a dynamic process: the role of changing attitude-rationale configurations. MIS Quarterly: Management Information Systems, 40(3), 775-784.
- Revisiting Group-Based Technology Adoption As a Dynamic Process: The Role of Changing Attitude-Rationale Configurations. MIS Quarterly: Management Information Systems, 40(3), 775-784.
- . Journal of Occupational Health Psychology, 21(3), 284-295.
- . Development and Learning in Organizations, 30(2), 18-21.
- . Organizational Dynamics, 45(1), 55-63.
- . Academy of Management Proceedings, 2016(1), 15106-15106.
- . Journal of Applied Social Psychology, 46(1), 3-6.
- . Work, Employment & Society, 29(6), 950-968.
- . Information and Organization, 25(4), 222-232.
- . Medical Education, 49(4), 436-443.
- . Internet Research, 24(4), 457-473.
- . JOURNAL OF PERSONNEL PSYCHOLOGY, 12(1), 1-6.
- . Journal of Business Research, 66(3), 374-380.
- . Academy of Management Proceedings, 2012(1), 14124-14124.
- . Journal of Business and Psychology, 27(2), 177-191.
- . Journal of Personnel Psychology, 10(2), 96-96.
- . Journal of Media Psychology, 23(2), 108-108.
- . Information and Organization, 21(1), 41-56.
- . J ORGAN BEHAV, 31(1), 84-105.
- . New Technology, Work and Employment, 24(1), 60-75.
- . International Journal of Human Computer Studies, 66(12), 902-915.
- . EUR J WORK ORGAN PSY, 16(2), 141-168.
- . New Technology, Work and Employment, 22(1), 34-51.
- . Journal of Occupational and Organizational Psychology, 79(3), 509-516.
- From a distance. People Management, 39-40.
- Virtual Misunderstanding. International Journal of Productivity and Performance Management, 33(4), 375-376.
- Virtual Opportunities for Misunderstandings. The Professional Manager, 13(1).
- . Human Relations, 56(1), 113-131.
- . Journal of Occupational and Organizational Psychology, 75(2), 217-231.
- . Academy of Management Journal, 44(6), 1085-1100.
- Seeing another viewpoint: Antecedents and outcomes of employee perspective taking. ACAD MANAGE J, 44(6), 1085-1100.
- . SPIE Proceedings.
- . Journal of Occupational Health Psychology, 6(3), 211-228.
- Designing and evaluating new ways of working: the application of some sociotechnical tools. Human Factors and Ergonomics In Manufacturing, 11(1), 1-18.
- Shopfloor innovation: Facilitating the suggestion and implementation of ideas. J OCCUP ORGAN PSYCH, 73, 265-285.
- Quantifying the Effects of Trust in Supply Chains During Promotional Periods.
- Change and innovation in modern manufacturing practices: an expert panel survey of U.K. companies. Human Factors and Ergonomics In Manufacturing, 10(2), 121-137.
- . Ergonomics, 40(9), 851-871.
- The dynamics of work organization, knowledge and technology during software development. INT J HUM-COMPUT ST, 46(1), 81-103.
- Predicting immediate and longer-term transfer of training. Personnel Review, 26(3), 201-&.
- Changing work systems.. J Hum Ergol (Tokyo), 26(2), 107-113.
- Software development: some critical views. BEHAV INFORM TECHNOL, 16(6), 359-362.
- Problems integrating user participation into software development. INT J HUM-COMPUT ST, 47(2), 323-345.
- Software development: Knowledge-intensive work organizations. BEHAV INFORM TECHNOL, 15(4), 237-249.
- . Work & Stress, 1-2.
- . Team Performance Management: An International Journal.
- . EWOP in Practice, 2(1).
Chapters
- National approaches to wellbeing interventions: The UK Management Standards as an example In Wall T, Cooper C & Brough P (Ed.), The SAGE Handbook of Organizational Wellbeing (pp. 368-382). SAGE Publications Ltd
- Organizational interventions – fitting the intervention to the context to ensure the participatory process In Kelloway K & Cooper C (Ed.), A Research Agenda for Workplace Stress and Wellbeing (pp. 191-210). Edward Elgar Publishing
- The Psychology of Dispersed Work In Arnold J, Coyne I, Randall R & Patterson F (Ed.), Work Psychology: Understanding Human Behaviour in the Workplace (pp. 431-452). Harolow, UK: Pearson.
- , Lecture Notes in Information Systems and Organisation (pp. 219-233). Springer International Publishing
- In Nielsen K & Noblet A (Ed.), Organizational Interventions for Health and Well-being: A Handbook for Evidence-Based Practice Routledge
- , The Oxford Handbook of Personnel Psychology (pp. 564-585). Oxford University Press (OUP)
- The lonely life of the mobile engineer?
- , International Review of Industrial and Organizational Psychology 2008 (pp. 149-196).
- Changes in Modern Manufacturing Practices In Karwowski W (Ed.), International Encyclopaedia of Ergonomics and Human Factors (pp. 2065-2069). London: Taylor and Francis.
- , International Review of Industrial and Organizational Psychology, 2004 (pp. 205-248).
- , The New Workplace (pp. 331-346). Wiley
- Interviewing and Being Interviewed - Delegates Chapter London: MacMillan.
- Interviewing and Being Interviewed - Tutor's Notes London: MacMillan.
Conference proceedings papers
- . Academy of Management Proceedings, Vol. 2023(1)
- A Comprehensive Approach to Improving Mental Health in the Workplace through Four Pillars and Three Toolkits: The H-WORK project. EUROPEAN JOURNAL OF PSYCHOLOGY OPEN, Vol. 82 (pp 497-497)
- . Academy of Management Proceedings, Vol. 2021(1) (pp 10830-10830)
- (pp 22-34)
- Quantifying the benefits of trust in supply chain partnerships. AUTOMATED SYSTEMS BASED ON HUMAN SKILL 2000 (pp 175-178)
- The interplay between cognitive and organizational factors in software development.. INTERACT (pp 32-37)
Website content
Presentations
- Development and validation of a new measure of digital attitudes in organisations. Katowice, Poland.
- Digital Attitudes: A review of the literature and a research agenda. Katowice, Poland.
- Adapting the Process of Mental Health Needs Analysis and Action Planning to Online & Hybrid Settings: Lessons Learned During Covid-19.. Katowice, Poland.
- Discussant: Teleworking - Lessons learned during the pandemic of Covid-19. Bordeaux, France.
- Participatory European project from an organisational perspective: Management’s attitudes, perceptions and process evaluation of a project aimed at promoting mental health.. Bordeaux, France.
- Unpacking the duality of well-being in virtual work: An integrative conceptual model.. Boston, USA.
- Employee Wellbeing in the Digital Age: Promise or Illusion?. Surrey, UK.
- Big data and Employee Wellbeing: Findings from a Seminar Series.. Surrey, UK.
- Virtual Work Research: Crossing Boundaries. Atlanta, Georgia, USA.
- Job redesign in a call centre.. Dublin, Ireland.
- Status Effects on Reactions to Communication Norm Violations. Academy of Management Conference, Anaheim, California.
- Norms in virtual work: The impact of status and perceived norm violations in email communications. European Association of Work & Organisational Psychology Conference.
- Well being and the home-based, self-employed teleworker. European Association of Work & Organisational Psychology Conference.
- Perceived norm violations in email communications: The impact of status on recipient reactions. Academy of Management Conference.
- State of the art and agenda for research on norms in virtual collaboration. Academy of Management Conference.
- Workplace cyber bullying: The impact of witnessing and resilience. IWP International Conference.
- Multi-Actor Perspectives on Localisation: Standardisation Tensions in an ICT Implementation. Academy of Management Conference.
- The Wellbeing of the Mobile Workforce. GigaOm.
- Familiarity breeds complacency: the effect of clarity and perspective taking on misunderstandings in a virtual team. SIOP (Society for Industrial & Organisational Psychology) Conference.
- Working Hours, Work-Related Travel and the Corrosion of Non-Work Sociality. IWP International Conference.
- Employer Influence on Job Crafting: A Qualitative Investigation. IWP International Conference.
- Why do job redesign interventions affect wellbeing?. IWP International Conference.
- How acceptable is bullying? Cultural explanations for trends in 15 countries. American Academy of Management Conference.
- How acceptable is bullying? Cultural explanations for trends in 15 countries. 2009 Academy of Management Meeting.
- Employee innovation behaviors: The development of a measure.
- Does one's culture influence how emotional labour is performed with customers, coworkers and supervisors?. Sixth International Conference on Emotions and Worklife (EMONET VI).
- Through the Looking-Glass of Emotional Labour: Alternative Lenses and Perspectives. Sixth International Conference on Emotions and Worklife (EMONET VI).
- All Aboard! Trains as Mobile Offices. BPS Division of Occupational Psychology Conference.
- Reducing Misunderstandings in virtual teams: enhancing the power of perspective taking. XIIIth European Congress of Work and Organisational Psychology.
- The communication dynamics of mobile telework. The Sixth European Conference in Organisational Knowledge Learning and Capabilities.
- Individual innovation behaviours: the development of a measure and examination of antecedents.
- Managing the Remote Worker. CIPD Human Resource Development Conference.
- Two degrees of mobile telework: comparisons and analysis (abstract). BPS Occupational Psychology Conference.
- Problems for User Involvement: A Human and Organizational Perspective..
- Research group
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The Institute of Work Psychology (IWP)
Over the years, Carolyn has worked with a range of organisations within both the public and private sector.
These research projects have broadly related to either evaluating the impact of new technologies and new ways of working or helping organisations develop new work practices.
Carolyn’s core interests are in virtual/telework, employee well-being, work design and empathy/perspective taking.
She has been invited to speak at conferences on the topic of virtual and mobile work. Carolyn is also on the editorial boards for the Journal of Occupational and Organisational Psychology and the Journal of Business and Psychology.
- Teaching activities
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Carolyn primarily teaches on the MSc in Occupational Psychology/MSc Work Psychology.
She teaches topics related to technology mediated work and wellbeing at work.
Carolyn bases her lecture content on leading edge research and incorporates activities, discussion and different media to enhance student learning.