Dr John G. Richmond
PhD, MBA
Population Health, School of Medicine and Population Health
Lecturer (Assistant Professor) in Healthcare Management and Leadership
Director, Management and Leadership MPH Programme
+44 114 222 4296
Full contact details
Population Health, School of Medicine and Population Health
Room 2037, 2nd floor
Regent Court (DCS)
211 Portobello
91Ö±²¥
S1 4DP
- Profile
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John G. Richmond is the Programme Director for the Master of Public Health in Management and Leadership at the University of 91Ö±²¥. Prior to moving into academia, John worked for 10 years in healthcare management in public and private healthcare in Canada and the USA.
John achieved his PhD in Management at Warwick Business School (WBS) in 2018 supported by a National Institute for Health and Care Research (NIHR) Doctoral Fellowship where he investigated healthcare improvement, including how organisations learn and enhance patient safety. John’s post-doctoral fellowship at WBS was funded by The Health Foundation to evaluate a large-scale transformative quality improvement partnership between five English NHS hospital trusts and not-for-profit healthcare consultancy based in the USA.
John is committed to conducting research with impact. In 2023 he was appointed to the Ottawa-based Policy Insights Forum, as an Honorary Policy Fellow in Societal Resilience and Climate Change to facilitate public policy discussions in this area. John also founded an international network of researchers to explore .
- Research interests
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John’s research is based in the field of organization studies. He focuses on organizational resilience, learning, effective communication, and crisis management. John uses mixed-methods research designs including interviews, observations, surveys, systematic reviews, and archival data analysis. The majority of his research is conducted within healthcare organisations.
Specifically, he explores the resilience of healthcare organizations in response to extreme events. This includes events such as pandemics and extreme weather caused by climate change, as well as those resulting from professional misconduct and human error. He also completed studies examining employee voice and whistleblowing when patient safety is at risk. In addition, John’s research has explored the emotions of healthcare professionals involved in major incidents, and how they reflect and learn in the aftermath.
His work has been published in highly ranked peer-reviewed journals including those on the Financial Times 50 Journal list: Journal of Business Ethics; Work, Employment and Society; Journal of Health Organization and Management; British Medical Journal; British Medical Journal Leader; International Journal of Disaster Risk Reduction; and Public Health.
- Publications
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Show: Featured publications All publications
Featured publications
Journal articles
- . Journal of Business Ethics.
- . Public Health, 218, 146-148.
- . Journal of Health Organization and Management.
- . BMJ Leader.
- . BMJ Leader.
- . International Journal of Disaster Risk Reduction, 60.
- . BMJ, 2019(367).
- . Work, Employment and Society, 33(1), 149-161.
Chapters
- In McDermott AM, Kitchener M & Exworthy M (Ed.), Managing Improvement in Healthcare : Attaining, Sustaining and Spreading Quality (pp. 117-134). Palgrave Macmillan
All publications
Journal articles
- . Academy of Management Proceedings, 2024(1).
- . PLOS ONE, 19(7).
- . Public Health in Practice.
- More managers would ensure justifiable staff concerns are heard quickly. Health Service Journal.
- . Journal of Business Ethics.
- . Public Health, 218, 146-148.
- . Journal of Health Organization and Management.
- . BMJ Leader.
- The health care emergency management experience during COVID-19: Lessons from a Pan-Canadian study. HazNet, 16(2), 58-62.
- . BMJ Leader.
- . International Journal of Disaster Risk Reduction, 60.
- . Sustainability, 13(8).
- . BMJ, 2019(367).
- . Work, Employment and Society, 33(1), 149-161.
Chapters
- In McDermott AM, Kitchener M & Exworthy M (Ed.), Managing Improvement in Healthcare : Attaining, Sustaining and Spreading Quality (pp. 117-134). Palgrave Macmillan
Conference proceedings papers
- . Academy of Management Proceedings, Vol. 2020(1). Virtual conference, 7 August 2020 - 11 August 2020.
- . Journal of Business Ethics.
- Research group
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PhD Supervision
I am interested in supervising PhD Students in areas such as:
- Healthcare Quality Improvement and Safety
- Risk and Emergency Management in Healthcare
- Professional Organisation in Healthcare
- Stress and Emotions in Healthcare
PhD students:
- Teaching interests
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At ScHARR I draw on my academic and professional background to teach and lead modules in Health Management and Leadership.
I am Director of the MPH Programme in Management and Leadership at ScHARR.
Links