@article{article, title  = {{Quality in higher education: from monitoring to management}},

 publisher = {{Emerald}},

 url = {{}},

 year = {{2003}},

 month = {{1}},

 author = {{Cullen J and Joyce J and Hassall T and Broadbent M}},

 doi = {{10.1108/09684880310462038}},

 volume = {{11}},

 journal = {{Quality Assurance in Education}},

 issue = {{1}},

 pages = {{5-14}},

 note = {{Accessed on 2024/12/22}}}