@misc{misc, title  = {{Key concepts in operations management (Palgrave Key Concepts)}},

 url = {{}},

 year = {{2005}},

 month = {{5}},

 author = {{Simpson M}},

 volume = {{56}},

 journal = {{J OPER RES SOC}},

 issue = {{5}},

 pages = {{614-615}},

 note = {{Accessed on 2024/12/22}}}