@article{article, title = {{Shaping social media analytics in the pursuit of organisational agility : a real options theory perspective}}, publisher = {{Elsevier}}, url = {{https://eprints.whiterose.ac.uk/176870/ }}, year = {{2021}}, month = {{8}}, author = {{Zhang M and Wang Y and Olya H}}, doi = {{10.1016/j.tourman.2021.104415}}, volume = {{88}}, journal = {{Tourism Management}}, note = {{Accessed on 2024/12/22}}}