TY - JOUR T1 - Beyond informality: effectiveness of a new actor for representing call centre workers in Turkey JO - Industrial Relations Journal UR - http://dx.doi.org/10.1111/irj.12108 PY - 2015/09/17 AU - Tartanoğlu Ş ED - DO - DOI: 10.1111/irj.12108 PB - Wiley VL - 46 IS - 5-6 SP - 381 EP - 397 Y2 - 2024/12/22 ER -