TY - CHAP T1 - 13 Routinizing T2 - Handbook of Management Communication UR - http://dx.doi.org/10.1515/9781501508059-013 PY - 2021/08/09 AU - Wright A AU - Hollis D ED - DO - DOI: 10.1515/9781501508059-013 PB - De Gruyter SP - 247 EP - 262 Y2 - 2024/12/22 ER -