@article{article, title  = {{PP15 Non-technical skills in the delivery of ambulance service telephone advice}},

 publisher = {{BMJ}},

 url = {{}},

 year = {{2019}},

 month = {{1}},

 author = {{O’Hara R and Bishop-Edwards L and Knowles E and O’Cathain A}},

 doi = {{10.1136/emermed-2019-999.15}},

 volume = {{36}},

 journal = {{Emergency Medicine Journal}},

 issue = {{1}},

 pages = {{e6.2-e7}},

 note = {{Accessed on 2024/12/22}}}