TY  - JOUR

T1  - The unspoken work of general practitioner receptionists: A re-examination of emotion management in primary care

JO  - Social Science & Medicine

UR  - http://dx.doi.org/10.1016/j.socscimed.2011.03.019

PY  - 2011/03/29

AU  - Ward J

AU  - McMurray R

ED  - 

DO  - DOI: 10.1016/j.socscimed.2011.03.019

PB  - Elsevier BV

VL  - 72

IS  - 10

SP  - 1583

EP  - 1587

Y2  - 2024/12/23

ER  -