@article{article, title  = {{Patient satisfaction. Happy talk.}},

 url = {{}},

 year = {{1994}},

 month = {{7}},

 author = {{Hardy G and West M}},

 volume = {{104}},

 journal = {{Health Serv J}},

 issue = {{5410}},

 pages = {{24-26}},

 note = {{Accessed on 2024/12/22}}}