@article{article, title  = {{How to strategically respond to online hotel reviews: A strategy-aware deep learning approach}},

 publisher = {{Elsevier BV}},

 url = {{http://dx.doi.org/10.1016/j.im.2024.103970 }},

 year = {{2024}},

 month = {{7}},

 author = {{Ku C-H and Chang Y-C and Wang Y}},

 doi = {{10.1016/j.im.2024.103970}},

 volume = {{61}},

 journal = {{Information & Management}},

 issue = {{5}},

 pages = {{103970-103970}},

 note = {{Accessed on 2024/12/22}}}