@article{article, title  = {{How could online NHS 111 reduce demand for the telephone NHS 111 service? Qualitative study of user and staff views}},

 publisher = {{BMJ Publishing Group}},

 url = {{https://eprints.whiterose.ac.uk/id/eprint/205396 }},

 year = {{2023}},

 month = {{11}},

 author = {{Sampson FC and Knowles EL and Long J and Turner J and Coster J}},

 doi = {{10.1136/emermed-2022-213009}},

 journal = {{Emergency Medicine Journal}},

 note = {{Accessed on 2024/10/19}}}