@misc{misc, title = {{What makes a real difference to resident experience? Digging deep into care home culture: The CHOICE (Care Home Organisations Implementing Cultures of Excellence). Report prepared for the Preventing Abuse and Neglect in Institutional Care of Older Adults Programme}}, url = {{}}, year = {{2012}}, month = {{10}}, author = {{Burns D and Killett A}}, note = {{Accessed on 2025/05/07}}}