TY - JOUR T1 - Online retail returns management: Integration within an omni-channel distribution context JO - International Journal of Physical Distribution and Logistics Management UR - https://eprints.whiterose.ac.uk/93474/ PY - 2016/07/04 AU - Bernon M AU - Cullen J AU - Gorst J ED - DO - DOI: 10.1108/IJPDLM-01-2015-0010 PB - Emerald VL - 46 IS - 6/7 SP - 584 EP - 605 Y2 - 2024/12/22 ER -