TY  - JOUR

T1  - Training and Development Roles and Structures in European Call Centers: The Influence of Strategic Choice, Institutional and Coevolutionary Processes

JO  - Thunderbird International Business Review

PY  - 2012/11/01

AU  - Garavan TN

AU  - Cross C

AU  - Wilson J

AU  - Carbery R

ED  - 

DO  - DOI: 10.1002/tie.21509

PB  - Wiley

VL  - 54

IS  - 6

SP  - 875

EP  - 890

Y2  - 2024/12/22

ER  -