@article{article, title  = {{A complainant’s view of the Local Government Ombudsman}},

 publisher = {{Taylor & Francis (Routledge): STM, Behavioural Science and Public Health Titles}},

 url = {{}},

 year = {{2005}},

 month = {{7}},

 author = {{Kirkham RM}},

 journal = {{Journal of Social Welfare and Family Law}},

 issue = {{3/4}},

 pages = {{381-392}},

 note = {{Accessed on 2024/12/22}}}