TY - JOUR T1 - Challenges of customer experience management in social commerce: an application of social network analysis JO - Internet Research PY - 2021/07/26 AU - Jami Pour M AU - Hosseinzadeh M AU - Mansouri NS ED - DO - DOI: 10.1108/intr-01-2021-0076 PB - Emerald VL - 32 IS - 1 SP - 241 EP - 272 Y2 - 2024/12/22 ER -