TY - JOUR T1 - Designing an English Public Services Ombudsman JO - Journal of Social Welfare and Family Law UR - http://eprints.whiterose.ac.uk/98547/ PY - 2014/01/01 AU - Kirkham R AU - Martin J ED - DO - DOI: 10.1080/09649069.2014.933595 PB - Informa UK Limited VL - 36 IS - 3 SP - 330 EP - 348 Y2 - 2024/12/22 ER -