TY - JOUR T1 - The quality, safety and content of telephone and face-to-face consultations: a comparative study JO - Quality and Safety in Health Care PY - 2010/01/01 AU - McKinstry B AU - Hammersley V AU - Burton C AU - Pinnock H AU - Elton R AU - Dowell J AU - Sawdon N AU - Heaney D AU - Elwyn G AU - Sheikh A ED - DO - DOI: 10.1136/qshc.2008.027763 PB - BMJ VL - 19 IS - 4 SP - 298 EP - 303 Y2 - 2024/12/22 ER -