@article{article, title  = {{Disenfranchising customers: lessons from England and Ireland}},

 publisher = {{Wiley}},

 url = {{}},

 year = {{2011}},

 month = {{9}},

 author = {{Ashley R}},

 doi = {{10.1111/j.1747-6593.2010.00248.x}},

 volume = {{25}},

 journal = {{Water and Environment Journal}},

 issue = {{3}},

 pages = {{438-440}},

 note = {{Accessed on 2024/10/19}}}