@article{article, title  = {{An exploration of supply chain integration in the retail product returns process}},

 url = {{}},

 year = {{2013}},

 month = {{8}},

 author = {{Bernon M and Upperton J and Bastl M and Cullen J}},

 doi = {{10.1108/IJPDLM-03-2012-0060}},

 volume = {{43}},

 journal = {{International Journal of Physical Distribution and Logistics Management}},

 issue = {{7}},

 pages = {{586-608}},

 note = {{Accessed on 2024/12/22}}}