@article{article, title  = {{Impact of the internet on delivery of reference services in English public libraries}},

 publisher = {{Emerald Group Publishing Limited}},

 url = {{}},

 year = {{2005}},

 month = {{1}},

 author = {{Jay M and Webber S}},

 doi = {{10.1108/00330330510578787}},

 volume = {{39}},

 journal = {{Program: Electronic Library and Information Systems}},

 issue = {{1}},

 pages = {{25-38}},

 note = {{Accessed on 2024/12/22}}}