TY - JOUR T1 - Organisational change towards servitization: a theoretical framework JO - Competitiveness Review: An International Business Journal PY - 2017/01/20 AU - Bigdeli A AU - Baines T AU - Bustinza O AU - Shi G ED - DO - DOI: 10.1108/CR-03-2015-0015 VL - 27 IS - 1 SP - 12 EP - 39 Y2 - 2024/12/23 ER -