TY - JOUR T1 - Research findings: What utility managers need to know JO - Journal AWWA UR - http://dx.doi.org/10.5942/jawwa.2013.105.0007 PY - 2013/01/01 AU - Speight V ED - DO - DOI: 10.5942/jawwa.2013.105.0007 PB - Wiley VL - 105 IS - 1 SP - 44 EP - 50 Y2 - 2024/12/22 ER -