@book{book, title  = {{A Manifesto for Ombudsman Reform}},

 publisher = {{Springer International Publishing}},

 url = {{}},

 year = {{2020}},

 month = {{4}},

 author = {{}},

 doi = {{10.1007/978-3-030-40612-7}},

 isbn = {{9783030406110}},

 note = {{Accessed on 2024/12/22}}}