TY - JOUR T1 - New applications for importance-performance analysis (IPA) in higher education: Understanding student satisfaction JO - Journal of Management Development PY - 2017/07/10 AU - McLeay F AU - Robson A AU - Yusoff M ED - DO - DOI: 10.1108/JMD-10-2016-0187 VL - 36 IS - 6 SP - 780 EP - 800 Y2 - 2024/12/22 ER -