TY - JOUR T1 - Developing BTB relationships through direct marketing: Customers' perceptions JO - Direct Marketing PY - 2009/01/01 AU - Reis R AU - Oates C AU - McGuinness M AU - Elliott D ED - DO - DOI: 10.1108/17505930910985143 VL - 3 IS - 3 SP - 203 EP - 221 Y2 - 2024/12/22 ER -