@inproceedings{inproceedings, title = {{THE CASE FOR FREIGHT OPERATOR RECOGNITION SCHEMES AS BUSINESS READINESS QUALITY MANAGEMENT TOOLS FOR THE NORTHERN POWERHOUSE TRANSPORT AGENDA}}, publisher = {{CILT}}, url = {{}}, year = {{2016}}, month = {{9}}, author = {{Heron G and Ballantyne E}}, journal = {{Logistics Research Network Conference 2016 Proceedings}}, note = {{Accessed on 2025/04/11}}}